Contact information

Contact Us

If you have any questions regarding our handbag collections, material care, dimensional measurements, order status, shipping, or returns, please contact our customer support team. We aim to respond to all inquiries within 24 to 48 business hours.

Store Name: Chic Base
Website: chicbase.store
Email: support@chicbase.store
Phone: +61 494 568 885
Business Address: 4/96 Progress Drive, Nightcliff, NT 0810, Australia
Support Hours: Monday to Friday: 9:00 AM – 5:00 PM (ACST)

Important Note: The physical address listed above is for corporate registration and administrative operations only. Please do not send returned bags or parcels to this address without obtaining an authorized return warehouse address from our support team first.